GENERAL INFORMATION

Where is the Singapore International Dispute Resolution Academy (SIDRA) located?

Our office is located at the Singapore Management University, School of Law, 55 Armenian Street, Singapore 179943.

How do I contact the SIDRA office?

You may contact us via telephone +65 6828 9633 or email enquiries@sidra.academy.

Our mailing address is:

Singapore International Dispute Resolution Academy

Singapore Management University, School of Law

55 Armenian Street

Singapore 179943

How can I get involved with SIDRA?

Subscribe to our mailing list to receive updates about our events, programmes and publications. Do also “like” and follow our Facebook page.

OPEN PROGRAMMES FREQUENTLY ASKED QUESTIONS

We hope that the information on SIDRA’s open programmes has been useful to you.

We have included more information in a FAQ format to provide you with greater assistance.

Where can I register for the programme?

Registration can be made online at www.sidra.academy/programmes

What is SIDRA’s payment policy?

Placement in the programme will be reserved on a first-come, first-served basis and will not be guaranteed until payment of the full programme fee has been received. All payments must be received at least 21 calendar days prior to the commencement date of the programme.

What are the various payment modes accepted?

Payment via PayPal and major credit cards are accepted.

Does SIDRA offer any discounts?

We offer discounts to early bird sign ups and group sign ups (three individuals or more). We also offer attractive discounts to members and/or employees of our corporate partners.

What happens if I cannot attend the programme after payment is made? What is SIDRA’s cancellation policy?

A participant who has made full payment, may submit a request in writing to SIDRA via email enquiries@sidra.academy to cancel a registration, provided always that such request must be received by SIDRA at least 10 calendar days prior to the commencement date of the programme. Cancellation requests duly received by SIDRA will be eligible for a refund of the programme fee, less a S$100 administrative fee. No cancellations will be accepted, nor refunds issued, in respect of requests made less than 10 calendar days prior to the commencement date of the programme. Cancellation requests agreed by SIDRA will only result in a refund as set out above and SIDRA will not extend credits to future programmes in the event of cancellation.

SIDRA reserves the right to cancel a programme and to change published details without prior notice. If a programme is cancelled by SIDRA, SIDRA will refund the full programme fees but will not be responsible for any cost or losses incurred by the participant.

May I send a substitute to a programme? 

A participant who has made full payment, may submit a request in writing to SIDRA via email enquiries@sidra.academy to transfer a registration to another person, provided always that such request must, together with details of such person, be received in writing by SIDRA via email at least 10 calendar days prior to the commencement date of the programme. SIDRA can in its sole discretion accept or reject such request for substitution. An administrative fee of S$100 will be imposed for each substitution of participant and no substitutions will be made until SIDRA receives payment of the administrative fee.

May I transfer to another programme or defer my attendance?

For programme quality control and administrative reasons, a participant cannot replace the registered programme with another programme, or replace the registered run / session of a programme with another run / session of the same programme.

I am travelling from overseas to attend the programme. Which is the nearest airport?

Singapore’s main airport is the Changi Airport. A ride from Changi Airport to the city takes about 30 minutes. 

Where should I stay?

Participants who are not resident in Singapore should make their own travel and accommodation arrangements while attending the programmes. As a courtesy to participants, we will endeavour to organise preferential rates whenever possible at the hotel where the programme will be held. This information, if applicable, will be made available on our website and through our newsletter.

 How do I obtain a visa?

 Foreigners visiting Singapore should approach the nearest Singapore overseas mission directly for more information on the requirements and procedures to apply for a visa. SIDRA will not assist with visa application. However, to support a visa application, SIDRA can provide a letter of confirmation upon receipt of registration and programme fee payment.

What is the dress code for the programme?

Business casual dress is recommended for our programmes.

Are meals included?

Yes. The programme fee includes one lunch and two tea breaks per day.

Do I need to bring a laptop or other device?

Unless expressly requested for a specific programme, you do not need to bring a laptop for the purposes of training.

Will there be internet access?

Wireless internet access will usually be provided to participants of our programmes. You may wish to bring a device with wireless interest capability if you wish to access the internet.

Prior to attending, how can I best prepare?

Each programme has its own requirements. You will receive an email two weeks before the start of the programme with information about your recommended pre-programme reading and activities.

 What materials will I receive at the programme? How much reading will there be?

You may receive some of materials in digital form in advance of the programme. At the start of the programme, you will be given a physical copy of the materials to read. You may be asked to prepare for and participate in group exercises during the programme.

What level of English is required?

You need to have a good command of the English language (spoken and written). The following test scores would be a good reference for the level of English required.

TOEFL (Min Acceptable Score – 580 (Paper-based), 237 (Computer-based), 92 (Internet-based))

IELTS (Min Acceptable Score – 6.5)

Participants need not submit test results or produce proof of proficiency.

What will happen upon completion of the programme?

Upon completion of the programme, all participants will receive a certificate of completion. Depending on the programme, participants who wish to receive formal skills accreditation may need to pass an assessment and apply to the relevant accreditation body.

For example, participants who complete SIDRA’s Professional Mediation Skills programme and pass the mediation skills assessment may apply to become a Singapore International Mediation Institute (SIMI) Accredited Mediator Level 1 (for more information on the SIMI Credentialing Scheme, visit <http://www.simi.org.sg/What-We-Offer/Mediators/SIMI-Credentialing-Scheme>). A SIMI Accredited Mediator may then apply to a mediation service provider for admission to its panel of mediators.

Will I receive continuing professional development (CPD) points for completing a SIDRA programme, and if so, how many CPD points will I receive?

We are working to secure the accreditation of our programmes by the Singapore Institute of Legal Education (SILE). Information about SILE CPD points will be published on our website and through our newsletter once it becomes available.

I have additional questions regarding the programmes offered, whom should I contact?

For more enquiries, please drop us an email at enquiries@sidra.academy or call us at our mainline (+65) 6828 9633.